play exchange
play exchange
Share
Add to wishlist
This app is available for your device
play exchange
This app is available for your device
Contact
+91 3382915887
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. No password or email is required, making the process simple and convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app and you'll be able to log in and play without any problems. This should rectify any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from gaming earnings, and not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all the required KYC details within this app. This includes saving your Aadhar card, UPI, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but more complex processes may take up to 3 hours. However, occasional payment delays can cause a wait of up to 24 hours. This delay can occur despite the app's generally efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This restricts the bonus funds from being accessible outside the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To verify the status of your withdrawal, check your transaction history in the settings. If the withdrawal is pending, the funds will be added to your wallet account within 24 hours. If there's an issue, you can contact their care centre for assistance.
We take pride in providing a secure and uninterrupted gaming environment. Our payment options cater to the needs of all players, offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures fast and hassle-free transactions. At play exchange, customer satisfaction is our top priority, and that's why our dedicated support team is available 24/7, 365 days a year to assist with any questions or concerns you may have. Whether you need help with registration, deposits, or withdrawals, our team is always ready to provide support and guidance to ensure a seamless gaming experience.
Our platform is designed with user-friendly navigation, ensuring a smooth and enjoyable experience for both new and experienced players. We understand the importance of secure and convenient financial transactions, which is why we offer a range of deposit and withdrawal methods to cater to our users' needs. Our payment options are diverse and flexible, allowing players to choose the method that best suits them. We accept major credit and debit cards, as well as electronic wallets such as PayPal and Skrill. Additionally, for players who prefer alternative payment methods, we also offer options in cryptocurrencies like Bitcoin. By providing a variety of payment methods, we aim to make it easy and convenient for our users to manage their accounts and transactions. Our commitment to security and ease of use ensures that players can focus on what they do best - enjoying their gaming experience.